Privacy policy

Effective Date: February 24, 2026

This Privacy Policy explains how GILSONSALES (“we,” “us,” or “our”) handles personal information when you visit our website, place an order, contact support, or interact with our online services.

1) Personal Information We Receive

We may collect information that you provide directly, including:

  • Name, email address, and phone number
  • Billing address and shipping address
  • Order details, product selections, and checkout notes
  • Customer service messages, return requests, and account inquiries
  • Account information if you choose to register on our website

2) Website and Device Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address, browser type, device type, and operating system
  • Pages viewed, links clicked, referral sources, and timestamps
  • Approximate location based on IP address
  • Cookies and similar technologies used for cart functions, analytics, security, and site performance

3) Payment Information

Payments are processed by secure third-party payment providers. GILSONSALES does not store full credit card or debit card numbers on our systems.

4) How We Use Information

We use collected information to:

  • Process orders and complete fulfillment
  • Send receipts, order confirmations, and shipping updates
  • Respond to customer questions, return requests, and support issues
  • Verify transactions and help prevent fraud
  • Improve website performance, product presentation, and customer experience
  • Maintain business records and comply with legal obligations
  • Send promotional emails only if you choose to receive them

You may unsubscribe from promotional emails at any time.

5) Sharing of Information

We may share limited information with:

  • Payment processors for secure transactions
  • Shipping carriers and fulfillment partners to deliver orders
  • Website hosting, analytics, email, SMS, and customer support providers
  • Professional advisors, such as legal, accounting, or tax support
  • Authorities if required by law or needed to protect rights, safety, or property
  • Business transfer parties if the business is sold, merged, or reorganized

We do not sell personal information for money. Some analytics or advertising tools may be considered “sharing” under certain privacy laws. You may contact us for available privacy choices.

6) Your Privacy Choices

You may contact us to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate information
  • Deletion of eligible information
  • Help unsubscribing from marketing communications
  • Information about cookies or data-sharing options

We may need to verify your identity before completing certain requests.

7) Cookies

Cookies help our website remember cart activity, support checkout, measure performance, and improve security. You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.

8) Security and Retention

We use reasonable safeguards to protect personal information. We retain information only as long as needed for order fulfillment, customer support, accounting, fraud prevention, legal compliance, and dispute resolution.

9) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

10) Contact

GILSONSALES
535 Rochester Road, Pittsburgh, PA 15237
Phone: (223) 208-7308
Email: support@gilsonsales.us